Privacy Policy & Terms of Use
Last updated: January 1, 2024
Your privacy is important to Sailfish Real Estate Solutions, LLC.
- We abide by these fundamental principles:
- We don’t ask you for personal information unless we truly need it to run our service.
- We don’t share your personal information with anyone except to comply with the law or protect our rights.
- We don’t store personal information on our servers.
- We strive for full transparency on how we gather, use, and share your personal information. Sailfish Real Estate Solutions, LLC operates www.sailfishrealestatesolutions.com. It is Sailfish Real Estate Solutions, LLC policy to respect your privacy regarding any information we may collect while operating our website.
Information We Collect: We only collect information about you if we have a reason to do so– for example, to conduct due diligence about a potential transaction or to communicate with you. We collect information in two ways: if and when you provide information to us and from outside sources.
Information You Provide to Us: We collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples: Basic Property Information: We ask for basic information from you in order to conduct due diligence on your property so that we may provide you an offer to purchase.
Communications With Us: You may also provide us information when you respond to surveys, communicate with our team about a support question, or post a question about your account in our public forums.
Information We Collect Automatically: We also collect some information automatically: Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.
Comment Information: If you leave a comment on our site, your IP address and the email address associated that comment will be shared with us.
Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our website from certain geographic regions.
Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Sailfish Real Estate Solutions, LLC uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads. Sailfish Real Estate Solutions, LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Sailfish Real Estate Solutions, LLC’ website, or visit Sailfish Real Estate Solutions, LLC using an incognito or private browsing window.
The cookies we use are:
- Cookie provider Purpose
- Google Analytics understanding how visitors browse and use sailfishrealestatesolutions.com
- Facebook serving targeted Facebook ads to sailfishrealestatesolutions.com visitors
- Doubleclick serving targeted Google ads to sailfishrealestatesolutions.com visitors
- LinkedIn serving targeted LinkedIn ads to sailfishrealestatesolutions.com visitors
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit optout.aboutads.info (US based). On a mobile device, you may also be to adjust your settings to limit ad tracking.
How And Why We Use Information
We use information about you as mentioned above and for the purposes listed: To provide an offer to purchase your property or draft any documents that may be used in the transaction. To monitor and analyze trends and better understand how users interact with our website, which helps us improve our service; To measure, gauge, and improve the effectiveness of our advertising; protect the security of our Services, fight spam, and protect the rights and property of Sailfish Real Estate Solutions, LLC and others, which may result in us declining a transaction or the use of our Services; To communicate with you, for example through an email, about offers and promotions offered by Sailfish Real Estate Solutions, LLC and others we think will be of interest to you, solicit your feedback, or keep you up to date on Sailfish Real Estate Solutions, LLC and our products; and To personalize your experience using our Services, provide content recommendations, target our marketing messages to specific seller groups, and serve relevant advertisements.
Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request. To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Sailfish Real Estate Solutions, LLC, third parties, or the public at large.
Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Sailfish Real Estate Solutions, LLC goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.
Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users. Information Shared publicly Information that you choose to make public is–you guessed it–disclosed publicly.
How Long We Keep Information
We generally discard information about you when we no longer need the information for the purposes for which we collect and use it–which are described in the section above on How and Why We Use Information–and we are not legally required to continue to keep it. For example, we keep the web server logs that record information about a visitor to one of sailfishrealestatesolutions.com, such as the visitor’s IP address, browser type, and operating system, for approximately 30 days. We retain the logs for this period of time in order to, among other things, analyze traffic to our website and investigate issues if something goes wrong on our website security.
Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages.
Privacy Policy Changes: Although most changes are likely to be minor, Sailfish Real Estate Solutions, LLC may change its Privacy Policy from time to time, and in Sailfish Real Estate Solutions, LLC’s sole discretion. Sailfish Real Estate Solutions, LLC encourages visitors to frequently check this page for any changes to its Privacy Policy.